Frequently Asked Questions

Frequently Asked Questions2020-12-16T04:43:41+00:00

Program Questions

When Does The Program Start?2020-12-01T16:52:32+00:00

There is no specific start date. Once you register, we will contact you to verify your location and set up your first workout.

Where Is Platinum Fitness?2020-12-11T17:52:48+00:00

The program will be held at our 4 locations in Fort Myers, FL.

College Park Location – 8595 College Plaza, Fort Myers, FL

Gulf Coast Location – 9961 Interstate Commerce Dr. Suite 100, Fort Myers, FL 33913

Cape Coral Location – 2612 Santa Barbara Blvd Suite 14-16, Cape Coral, FL 33914

North Cape Coral Location- 2481 Del Prado Blvd North Cape Coral, Florida 33909

What Are The Session Times?2020-12-11T17:54:32+00:00

You can check the session times by heading to each location’s corresponding page.

Cape Coral Location

College Park Location

Gulf Coast Location

North Cape Coral

Who Is This Program For?2020-12-01T16:52:34+00:00

People from any fitness level can participate in this program.

Our coaches can modify each workout to fit your specific needs, including prior injuries or specific dietary needs.  Participants range from athletes looking to maintain weight to those that have 100 or more pounds to lose.

What Will Be Required Of Me?2020-12-01T16:52:34+00:00

We encourage you to workout a minimum of 3x per week and send a weekly progress report to your coach.

I Haven’t Exercised In A Long Time. Can I Still Participate?2020-12-01T16:52:35+00:00

Yes, you certainly can. As a matter of fact… YOU REALLY SHOULD! Our passionate personal trainers will ensure you can complete the program and get amazing results regardless of your current fitness abilities. One thing is for certain… by the end of the program you will be up to 10 lbs smaller and will have increased energy and your fitness level in general.  That’s our GUARANTEE!

I Don’t Have a Lot Of Weight To Lose. Can I Still Do This Program?2020-12-01T16:52:35+00:00

Yes, you certainly can, you don’t have to have a lot to lose to participate in this program.

Some only have their last 10 or 20 pounds to lose and just want the extra accountability and family environment at Platinum Fitness.

Do you ship internationally?2020-12-01T16:52:36+00:00

Currently, we only ship within Canada and the United States. We are working on shipping internationally though, so hold tight! We appreciate your patience and interest 🙂


What is the return policy on apparel?2020-12-01T17:03:10+00:00

To remain as sanitary as possible, we do not allow apparel to be returned. All apparel sales are final.

Is there a results guarantee on the programs?2020-12-01T17:03:53+00:00

If you follow the program completely and do not get results, we will give you 200% of your money back.

What is the return policy on supplements?2020-12-02T18:00:13+00:00

If you experience any issue with one of our products, please contact:

Each return or exchange request will be reviewed on an individual basis.

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